Every customer is different so we have created a bundle of case studies for you to see what we've done with other customers in the past. Select from the menu on the left.
MacLean Electrical - Chemical, Oil & Gas
“HIGHnet has an excellent range of products, along with an excellent track record. However, most importantly, we have developed a great working relationship which was clear from the outset.”
Microtech Support Ltd - IT
“You only ever question the particular package that you are on when it is not working, but we don’t even have to question our package, it just works.”
Quiz - Retail
"Engineered Broadband connections greatly increased the connection speed between the tills and the network when sending daily updates to Head Office."
Bell Group UK - Commercial Painting
“Although HIGHnet is a large national company they are not too large whereby you get lost in call centres when you have a fault; you can speak to the same person with ease and not someone different everytime you call, this is very important."
Orr Kerr Dykes Ltd - Finance
"The service is really straightforward, user friendly and flexible in terms of what we need it to do. I need to listen to a number of calls each month, and it is really simple to pinpoint certain calls. As there was no equipment to install, it was easy to set up, and the other features of FeaturePlus, such as hunt groups, are also easy to use.”
Rape & Abuse Line - Charity
“Although making such a change to the organisation was necessary, it was quite daunting. However, with HIGHnet we had complete confidence."
Orr Kerr Dykes Ltd - Finance
"The service is really straightforward, user friendly and flexible in terms of what we need it to do. I need to listen to a number of calls each month, and it is really simple to pinpoint certain calls. As there was no equipment to install, it was easy to set up, and the other features of FeaturePlus, such as hunt groups, are also easy to use.”
Turning Point Scotland - Charity
"We have our own Account Manager (AM) who offers regular contact whenever required, and I know any problem will be sorted quickly. It’s a localised approach which we wouldn’t get with other suppliers like BT.”
Pleasance Theatre Trust - Leisure & Arts
"You’re dealing with people not systems; when you pick up the phone with an issue, you actually get to talk to someone about it. When I need a quick response, I get it. I’m confident that when I need service from them, even on a Sunday morning, I’ll get it. You can’t buy that kind of service; it’s fantastic.”
Quiz - Retail
“The biggest benefit from my perspective as the Accountant is the billing; it’s a lot easier with HIGHnet compared to our previous provider. It is broken down into detailed branch billing, and it’s easier to get an overall picture. The monthly billing is also a bonus."
Pleasance Theatre Trust - Leisure & Arts
"You’re dealing with people not systems; when you pick up the phone with an issue, you actually get to talk to someone about it. When I need a quick response, I get it. I’m confident that when I need service from them, even on a Sunday morning, I’ll get it. You can’t buy that kind of service; it’s fantastic.”
