10th JANUARY 2010

Has your business been affected by staff unable to get to work to answer the phone during the "Big Freeze"? How many important calls have you lost? Many businesses have really struggled whilst others have continued as normal.

We have several services which will allow your business to operate as usual both now and in the future:

Hosted IP Telephony...
…works from anywhere there's an internet connection, so you really don't need to lose business because of the bad weather. If you normally work in an office, you can take your telephone home (or use a soft phone downloaded from the Internet), plug it into your home connection and it will ring when your number is called just as it does in your office.  This works for extensions too. In fact your entire office staff can work from home and still have all the same telephone functionality as if in the office. You can also divert all your calls to your home telephone or mobile (or any other telephone anywhere) just by logging into your account and setting the number to be called. Hosted IP telephony offers many advantages over traditional phone systems on a day to day basis as well as providing a business continuity and disaster recovery solution.

My Inbound Number...
By simply activating a call plan from a secure website, your critical incoming calls can be diverted to numbers of your choice (e.g. home or mobile) so that your staff can continue to answer calls, despite the weather conditions. Many of your competitors are doing just that! Setting your business up with this added security is easy and costs just £5 per month per number, and provides other benefits such as inbound call statistics, or for an additional charge you can include call recording, call queuing and an auto attendant.

HIGHnet Meeting Centre...
…is your virtual meeting room incorporating desktop, video and voice conferencing. If you can’t travel to that all important meeting, don’t cancel it, use the Meeting Centre! You can show presentations, work on documents together, video conference, or just talk. Once the free software is downloaded, you simply pay as you go so you only pay for it when you need it. Try it now (activated within 24 hours).

Whether it's next month, next winter, or some other event that impacts on work access – our business continuity solutions are a small investment with a potentially invaluable return.