Answer these questions:
1. How many calls are getting through?
2. How many go unanswered?
3. How many meet an engaged tone?
4. What are your busy hours / days?
If you can’t, there’s a great chance you are not using and planning your resources effectively and you need MyInbound.
Once you have answers using your stats, use MyInbound to create call routing plans to put your effective planning into action.
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Online access to a full range of call routing, monitoring and management tools to empower your business with perfect customer service.
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Works with local and non-geographic numbers.
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We can even provide local numbers outside your local exchange area, which allows you to create a local presence regardless of your actual location.
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MyInbound’s call routing plans can also be used for effective disaster recovery planning.
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We can also provide a full range of non-geographic numbers
- Also available on your mobile with the MyInbound App
Watch the online demo:
Contact Point
- Online management
- Performance statistics
- Divert on busy or no answer
- Time of day routing
- Day of week routing
Contact Path
As with Contact Point, plus...
- Date routing
- Call distribution
- Area based routing
Contact Pro
As with Contact Path, plus...
- Call queuing
- Auto attendant
Additional / Optional Bolt Ons
Can be added on to any MyInbound service:
- Advanced call statistics
- Call recording
- Voicemail
- Call whisper
