Standard Broadband Services
- up to 8MB downstream and up to 400KB upstream
High data transfer speeds over existing telephone lines. The speeds are asymmetric which means that more bandwidth is delivered downstream than upstream, so items are downloaded faster than they are uploaded.
- up to 8MB downstream and up to 800KB upstream
As with ADSL MAX but with faster uploading speeds achieved.
- up to 24MB downstream and up to 1MB upstream
This service is delivered using LLU technology to provide faster bandwidth and is therefore subject to availability at the local exchange. The quality and length of the line can affect the speed.
- up to 24MB downstream and up to 2.4MB upstream
As with ADSL 2+ but with faster uploading speeds achieved.
This service is an add-on to any of our standard broadband services, and allows you to prioritise one type of traffic, for example, voice can take priority over data.
Guarantee to fix any broadband fault within one working day and promise to keep you updated with progress at least every 2 hours. If we fail on this commitment we will refund you twice the downtime. Please note, level 3 care is required on the analogue line.


