You’d think doing nothing costs nothing, but when it comes to telecoms fraud, the cost of doing nothing can be disastrous for a business. Dial Through Fraud can cost you as much as £1,000 per day - how long will it take you to spot it if you are a victim? Until next month’s bill? That’s £30,000 too late...

You can’t always be as technically knowledgeable as the criminals but we can help. Telecommunications is our specialist field - talk to us if you have any concerns or would like advice on securing your business before you get caught and hit with a bill for calls you haven’t made.

Talk to your PBX and voicemail maintainer. They can disable the Dial Through services, or at least change the default passwords to make the system more secure.

Read our guide to telecoms fraud below for more information on what the hackers are doing, how it can affect you, our tips on what you can do, and details of our free telecoms fraud protection tools for every customer.

HighNet Fraud Protection Tools

Whilst we continually monitor our customers' call traffic for unusual patterns, we also provide you with your own methods of identifying telecoms fraud at the earliest possible time.

• E-bill at the end of each month which is fully importable into most software packages.
• Web Bill – monitor your usage throughout the month, no need to wait for your bill at the end of the month for any nasty surprises!
• Fraud e-alerts – within Web Bill, you can set up alerts to be sent to your inbox if certain criteria are met. For example, you can have an alert for calls made over a certain value, or if they’re made out of office hours, or to certain destinations.
• UseaBILLity – outbound call logger software which you can import your billing data into each month and conduct in depth analysis of calling patterns etc. It stores the data so over time you can compare over longer periods of time.

DOWNLOAD OUR TELECOMS FRAUD GUIDE