What is IP Telephony?
PSTN, PBX, SIP, VoIP, IPT…All you need is a reliable phone system, but nobody seems to be speaking your language...Sound familiar?! At HIGHnet you won't be bamboozled with technical jargon; we strive to make business communications simple. Let's start with IPT; IP Telephony (or VoIP).
What is IP Telephony?
In simple terms, IP Telephony transmits voice over a data network (for example via your broadband connection) rather than the traditional analogue phone line.
How does it work?
Technically, when you make a call the conversation is broken down into tiny packets and reassembled at the receiving end. There is a common misconception that IP Telephony requires access to a computer, however all that is required is a broadband connection.
The result?
The call sounds exactly as it does on traditional analogue lines, and your company can benefit from improved call management, total flexibility with phone numbers, and lower costs.
What types of IP Telephony does HIGHnet offer?
We offer two types; connectivity-only solutions and hosted solutions. Regardless of whether you choose a hosted IP Telephone System, or a connectivity-only solution, you will benefit from reduced line rental and call costs, with free calls within and between all your offices, and indeed any other company on the HIGHnet IP Telephony network. You can keep your existing numbers, and our solutions are infinitely scaleable in line with the growth of your company.
Connectivity-only IPT:
This type of solution involves connecting your existing telephone system to our IP network. If your existing system is already IP-capable, we can provide a direct connection (IPDirectConnect). If not, we can provide a box, which when connected to your system, acts as a gateway to the IP network (CONVERTER). Either way, you receive the benefits that IP Telephony offers. These solutions add longevity to your existing system, and are often seen as a migration path towards IP Telephony.
Hosted IPT:
In this case, your telephone system is hosted externally by us, so there is no need for physical hardware (other than handsets) in your premises. The system is controlled by you and your users via simple yet intuitive online control panels. The main benefits of a hosted system are that you don't need to rely on technical expertise, thus giving you increased control, there are no maintenance charges, and your system is upgraded automatically when new features are released.
