Get the latest from HighNet

Stay up-to-date with the latest news, views
and insight from the HighNet team.

A Buyers Guide to Hosted Phone Systems

A Buyers Guide to Hosted Phone Systems

The momentum driving the replacement of traditional phone systems with cloud communications – also known as Voice over Internet Protocol (VoIP) continues to gather pace, with buyers increasingly turning to hosted systems rather than investing in traditional hardware.

Like most technologies, office phones have evolved greatly in recent years, and because of the benefits that come from hosted phone systems, it is estimated that by 2020 almost all business phone communications will take place this way.

If you have just started taking a look at what a cloud solution could offer your business, you will almost definitely be met with lots of advice and confusing terminology, and this is the key reason behind the creation of our customer friendly buying guide. Selecting something as integral to your business as a hosted phone system is a big decision and to help with this we have reviewed the features and benefits, and summarised the key considerations for your cloud system implementation.

Our Buying Guide goes into a lot more detail, but here’s a snapshot of what you can expect:


  • What are Cloud Communications?

Simply put, cloud communications provide a range of communication resources such as voice, internet, email and data which are all delivered over the internet. The cloud provides a hosting environment that is flexible, immediate, scalable, secure and readily available.


  • The Advantages of Cloud Communications?

We outline these advantages in detail, but here is a quick look at some of the key differences a hosted system will bring.

  • Employee mobility
  • Scalability
  • Cost savings
  • Competitive advantage
  • Improved customer experiences
  • Reduced risk


  • Purchase Considerations and Tips

One of the best things about a cloud based system is the number of benefits you get from using it, but when it comes to choosing the hosted telephony system that is right for you there is a lot to think about.

Here, you can find some useful insight into what you should consider to ensure your transfer to the cloud is a smooth one.

  • What to expect from your provider?
  • Integration capability
  • Fixed desktop and mobile together
  • Understanding the costs
  • Ease of management


If you are keen to find out more and take advantage of the information we have put together, you can download our Hosted Phone Systems Buyer’s Guide here.

We would be happy to guide you through the packages we offer, just click here for details on how to get in touch.