Teams Direct Routing.

Make and receive calls to external landlines and mobile phones directly from Microsoft Teams with our low cost direct routing calling plans.


Unlock the true value of Microsoft Teams.

The way businesses communicate has evolved significantly, and having the right tools for people to collaborate seamlessly is simply essential for any successful business. Today, it’s about empowering your workforce to work from wherever they are needed with a reliable and consistent experience.

Microsoft Teams has seen a rapid increase in popularity and its ability to bring people together through a single platform has played a significant role in revolutionising how people communicate at work.

Due to its popularity, businesses across the UK are now looking at ways to get even more from their Microsoft Teams environment.

What is Teams Direct Routing?

Teams Direct Routing lets businesses take a further step forward in optimising their communications by connecting their Microsoft Teams account to the public telephone network and integrating full voice capabilities. This means you can make and receive calls to external landlines and mobile phones and use Microsoft Teams as the central hub to manage all of your communication needs.

Up until now, many businesses have used Microsoft Teams for internal collaboration, but following Microsoft’s announcement of external phone capabilities, there’s been a growing demand from businesses to take advantage of this – and that’s where Direct Routing comes in.

HighNet’s Direct Routing combines the quality of a leading telecoms provider with the world’s largest business communications platform. Our Direct Routing product provides connectivity to your Microsoft Team’s tenant enabling full PSTN breakout on the public telephone network and the connection from Microsoft Teams to our network is delivered easily via an IP connection.

All your business will require is an Office365 licence, as well as the Business Voice without Calling Plan and an internet connection – we take care of the rest.

You will enjoy

  • Cost savings when compared to Microsoft Calling plans.

  • Per user pricing options.

  • A fully flexible workforce.

  • A more collaborative business.

  • Simple number porting.

  • No traditional, expensive hardware.

  • Access to advanced call statistics.

  • Fewer missed calls.
  • Fraud protection.

Here to make it easy

Since 1994 we have been delivering cutting edge telecoms to businesses of all sizes across the UK, so we know how important it is to get these things right for you. We know that every business deserves the best and that everyone needs access to the most dynamic tools available to stay at the top of their game.

Here to save you time and money when compared to Microsoft Calling Plans, Teams Direct Routing from HighNet is quick to install, easy to maintain and backed by our 24/7 award winning customer support.

Making it Plain Sailing for you

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