Service Status

  • Phone Lines
  • Internet Services
  • Mobile

There are currently no known incidents with Phone Lines

Date & Time Title & Description of Issue Current Status
First Logged: 10:02, 01/4/19
Last Update: 11:29, 01/4/19
Data Connectivity Outage
Service has been restored – if you are still experiencing issues please contact us – support@highnet.com or call on 0345 450 4502
Following planned works that were carried out last night on an Openreach backhaul circuit, some connections have remained down this morning. At present, we believe it is impacting users in the Stirling area. Please power cycle the router, but do not press reset. If the power cycle does not restore service, please either email the support team on support@highnet.com or call on 0345 450 4502 and stay on the line after the outage message so we can take your details.
 

Resolved

There are currently no known incidents with Mobile