Nature of Works:
We will be carrying out an upgrade on our core network to support the ongoing maintenance of our Ethernet and DSL services as follows.
Start Time: 00:05 End Time: 06:00 Anticipated Downtime: 1 Hours (nb for risk this is worst case scenario)
15th October 2018
Maintenance Areas Affected:
Newtonhill Telephone Exchange
Whilst no actual down time is expected, it would be prudent to prepare for a small disruption in any mission critical services on DSL, EFM, Ethernet and EoFTTC. Hosted Telephony running on these connections should be considered at risk during this maintenance window so please ensure call diversions are applied as required. An outage caused by this change, could occur at any point during this window.
If you experience any issues out with the above maintenance window, please power-cycle onsite equipment before contacting HighNet Support on 03454504502