Service Status

  • Phone Lines
  • Internet Services
  • Mobile
Date & Time Title & Description of Issue Current Status
First Logged: 13:47, 31/8/20
Last Update: 17:18, 31/8/20
Network Outage – 31/08/2020
An engineer is now onsite and will begin the process to replace the faulty card
The issue has been caused by an exchange card fault, engineers are in the process of arranging a replacement card and attending site to carry out the required work
We’re aware of a network outage currently affecting DSL, FTTC, EFTC, EFM and Ethernet customers, UK wide which will impact any hosted phone systems on these services. Engineers are currently investigating and updates will be posted as soon as further information is available.

Ongoing

Date & Time Title & Description of Issue Current Status
First Logged: 13:45, 31/8/20
Last Update: 17:17, 31/8/20
Network Outage – 31/08/2020
An engineer is now onsite and will begin the process to replace the faulty card
The issue has been caused by an exchange card fault, engineers are in the process of arranging a replacement card and attending site to carry out the required work
We’re aware of a network outage currently affecting DSL, FTTC, EFTC, EFM and Ethernet customers, UK wide. Engineers are currently investigating and updates will be posted as soon as further information is available.

Ongoing

There are currently no known incidents with Mobile